Check you able to ping VDI Server from client device Ping myvdiserver. you need to ping VDI connection server IP. once you able to communicate vdi server check how good communication between client Desktop to VDI Server Try this batch script ========================================================== @echo off set /p host=VDI Server URL: set logfile=Log_%host%.log echo Target Host = %host% >%logfile% for /f "tokens=*" %%A in ('ping %host% -n 1 ') do (echo %%A>>%logfile% && GOTO Ping) :Ping for /f "tokens=* skip=2" %%A in ('ping %host% -n 1 ') do ( echo %date% %time:~0,2%:%time:~3,2%:%time:~6,2% %%A>>%logfile% echo %date% %time:~0,2%:%time:~3,2%:%time:~6,2% %%A timeout 1 >NUL GOTO Ping) ========================================================= Create batch file and run it. you will see command prompt open as shown below. Enter Connection server IP or FQDN and Enter It wi