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user profile conflict in c drive and d drive or user profile is not creating in d drive


When you login to your view desktop, you see a Error message "The Group Policy Client Service failed the logon. Access is denied." 

This issue happens when user profile is already available in parent image or master image.

when i login to view desktop from my vpshere console via local administrator, i see my profile  is available in c drive.


when i look for my sid in personality i also see my profile is created in persistent disk.

As some Microsoft administrators would know, certain SIDs are always mapped to certain accounts and the following are these mappings:

S-1-5-18
Local System, a service account that is used by the operating system.

S-1-5-19
NT Authority, Local Service

S-1-5-20
NT Authority, Network Service

S-1-5-21-1244467668-13315860-265647015239-500
S-1-5-domain-500 - A user account for the system administrator. By default, it is the only user account that is given full control over the system.

Aside from the persistent mappings above, there were also additional additional SIDs included in the folder and these were the ones that I wanted to determine what accounts they were mapped to:

S-1-5-21-3827024097-3178010264-148050-1020
S-1-5-21-3827024097-3178010264-148050-1034
S-1-5-21-3827024097-3178010264-148050-1821
S-1-5-21-3827024097-3178010264-148050-4332
S-1-5-21-3827024097-3178010264-148050-4335

So now i want to delete my user profile, i go to system properties, and click on settings in User Profile


Now i can see my profile, i select my profile and delete it



Once my profile is deleted i logoff my desktop and try to login from my Credentials

Now i see that my profile is created as a TEMP profile.


when i check in users folder TEMP profile is created.



so make changes in complete system, i will login to base image and follow the same staep to delete user profile delete i did in vdi dektop.

Go to system Properties
open settings of User Profile

Now i can see my profile, i select my profile and delete it



Once my profile is deleted i logoff my desktop and try to login from my Credentials

Now open Regedit



Go to this path
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList



Search My SID, user details will be available in ProfileImagePath. here you can see user profile in c drive. delete respective user profile which having issues

Click Yes



when all user profile is deleted which was having issues, no need to delete local admin profile.


Power Off base image and take Snapshot


Recompose desktop which having issues


Once the recompose operation completed, Login via local administrator to vdi desktop

Navigate to d:/personality/profiles



Delete the problematic user’s SID reference


Navigate to d:/personality.bak/profiles


Delete the problematic user’s SID reference


To my surprise, I noticed the same message I received earlier:

You have been logged on with a temporary profile.

You cannot access your files and files created in this profile will be deleted when you log off. To fix this, log off and try logging on later. Please see the event log for details or contact your system administrator.


With that being said, what I did notice differently this time was that the TEMP profile that was created was now stored on the persistent D drive:



So I proceeded to log off of the virtual desktop, deleted the TEMP profile and performed a refresh of the virtual desktop


I went ahead and logged back onto the virtual desktop after the refresh completed, and noticed that the profile was now successfully created on the D drive:

if having issue User profile not redirecting to persistent disk till this step. you desktop profile start redirecting.

If desktop  already have a user profile in persistent disk and its conflicting , you need to also perform below given steps
since your profile was available in persistent disk and  now there is no link to your exsisting profile
 A new profile will be created in persistent disk like username.domain.com.
Now u see two user file in persistent disk one is your old user profile(username) and one is your new profile(username.domain.com)
Open regedit


Go to this path
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
Find your newly created user profile sid


Double click on “profileImagePath” 


Change “username.domain.com” to “username” since your old profile is created with username only, we will point it to old one.


Enter ok



Now it is point to your old user profile
Just logoff vdi desktop and login back, you will login to your old profile desktop.

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